Well located, fabulous city view from 14th floor, staff always smiling, welcoming , professional & willing to assist. Restaurant provides magnificent buffet breakfasts and dinner produces amazing courses of magnificent quality food, especially the steaks which were cooked to perfection. Desserts also special. Wine choices varied and the bar cocktail offerings tight but the barmen will make anything you desire even if ingredients are unavailable as their knowledge allows for substitution. The rooms/suites are so comfortable & well decorated and the beds & pillows are renowned for their comfort. This was our 2nd stay & we will continue to return. Highly recommend.
Nisey
Februar 2025
I stayed then the hotel was impacted by tropical cyclone Alfred. No room service or menu, just a buffet which had good food and I understood the reasoning. I thought the price was excessive given there were only three options for protein, one of which was Mac and Cheese. Staff could not have been friendlier or more helpful.
Neale
März 2025
Famous room size excellent service and housekeeping. Amazing stay couldnt have asked for anything more freshly backed cookies daily at reception and refreshing drinks cold refreshing drink. Lobby smells incredible so luxurious. Bed was absolutely amazing, memory pillows option and amenities are amazing. The room was so beautiful soft colours and amazing interior so luxurious and classy feel with modern finishes. Amazing service all staff are very friendly and professional and always so helpful. The facilities are excellent gym, pool, spa and lobby. Also private gym. Bottled water provided for gym. Luxurious towels and huge bathtub for two guests its got Bose sound system great insulation and beautiful rooms. Enjoyed every minute especially the executive longe and the staff were amazing. The cocktails at the hotel and room service is exceptional. Thr daily buffeet breakfast was to die for. Had the best time for new years so much fun. Will be back in a few weeks celebrating my birthday.
Stasha
Januar 2025
We stayed 4 nights. Spacious and clean room but a little run down. Bed was comfortable. We enjoyed our time in the bar and the couches were comfortable. Friendly staff! The lobby is spacious and with lots of chairs available if you're waiting for your ride. Location is very accessible to shops, restaurants and central train station. There were free cookies and champagne on new year's eve. Overall, we're very happy with our stay. we're definitely coming back.
May
Januar 2025
I had a fantastic stay at this hotel! The staff was incredibly friendly and helpful, making check-in a breeze. My room was clean, spacious, and well-equipped with all the amenities I needed. The bed was super comfortable, ensuring I had a great night's sleep. The location was perfect—close to city and restaurants. I also enjoyed the buffet breakfast; it offered a variety of delicious options. Overall, it was a wonderful experience, and I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay!
Joshua
Oktober 2024
Convenient to Central Station which is where the AitTrain comes in from airport. Staff were lovely. Bathroom had bathtub as well as shampoo, conditioner and body lotion. Room lovely and large. I’ll request a view next stay. Bed very comfy. Short walk to Riverside, ferry and mall. Comfy bed.
Jenn
Februar 2025
My room was comfortable with all the anticipated amenities provided. Staff were outstandingly thoughtful, courteous and highly professional. I had no unmet need during my stay. Breakfast was the only meal I ate at the hotel, but that was excellent each morning. The location of the hotel is superb: close to all amenities of the CBD with access to trains immediately below the hotel building with access to Central Station without even having to go outside but merely descend the escalators to the station below. An excellent stay.
Paul
Dezember 2023
Great location with walking distance to the shops and restaurants. Staff were helpful professional and courteous. Comfortable King Beds
Abigail
Januar 2025
I loved the atmosphere at the hotel. It was all very clean and tidy. When we arrived the receptionist was lovely and as we were on a wedding anniversary she upgrade us to a room with an amazing view. It was all nice, clean and just really enjoyable. Im glad I opted for this hotel instead of air B&B. It was close to the city centre, botanical gardens and the stadium where we went for a concert. the staff were very kind and what I loved the most was the bed and pillow!!
Gabriela
November 2023
A great sized room with very comfortable bed and beautiful towels! The lounge was ok but not great. Very limited drink selection and food offerings. No breakfast service. Breakfast in the restaurant was pretty nice but the coffee not good at all. Pool and spa were lovely after a day in the city. The hotel is aged but we had a great stay.
Belinda
März 2025