Sofitel Brisbane Central
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Staff friendliness and helpfulness is key in making us welcome and comfortable: All staff are 100%. We love the ambience of the entrance lobby and the layout/presentation of the seating areas/dining areas to suit any mood at any time of the day on your own or with a group of friends. The lift is a bonus as it comes almost as soon as you press it so you are never waiting long.
Julie
novembre 2022
We had a bit of drama when we checked in as I had requested a "walk in shower" for my elderly parents as my Mum is on a walker and if we could check in early around 12 noon as we were heading to QPAC to see the show "Hamilton" at 2pm and would have driven just over 3 hours to get to Brisbane. One room was ready but unfortunately had a step up bath which was not suitable for Mum. We spoke with reception and then the Manager and agreed that when we got back from the Show they would have it sorted for us and they did! Mum and Dad were upgraded to a suite which was perfect for them as we would have had to possibly look for another Hotel; the Manager and reception staff were wonderful in the circumstances and I wish to personally thank the Manager for sorting it out for us; he was very kind and professional. We had dinner the Saturday night and Dad loved the seafood and breakfast was also very good. The rooms were lovely; we normally stay at the Samford Plaza but I think from now on we'll be booking at the Sofitel. Thank you everyone who accommodated our request to make this a very pleasant stay for my parents.
Katrina
mars 2023
Connection to train Fragrance in hotel Room service options. Raspberry sorbet is unbelievable thank you. Friendly and efficient staff on reception. Excellent concierge and Porters Excellent female chef on eggs on Friday 25/9 Seating hostess on breakfast in all black outfit was excellent. Some breakfast staff need to remember it’s hospitality!
Bowden
septembre 2023
the staff are friendly and efficient. professional. well trained. the place smelled good. lobby is welcoming and spacious. location is the best: right above the central station (no noise). value for money as return train tickets cost $37 vs car rental at $250 a day. so catch a train in and stay in luxury. bedding is super comfortable. the sea food buffet is a must: so much food and endless desserts. waiting staff there are so good. i suspect Sofitel has got the best staff in the country! definitely coming back here.
Yan
novembre 2022
One of the entrances is directly connected to Central Station! Our flight was pass midnight, hotel allows us to check out luggages for the whole day! Friendly staff.
Nicole
septembre 2023
excellent location - I like Sofitel hotels
Anonymous
mars 2023
The staff were not only efficient, but extremely helpful. Check-in and check-out was simple and easy, the access to Taxi services, coffee and a wonderful breakfast were fantastic (in fact, the buffet breakfast was ample and delicious!), and the room was surprisingly large. Not to mention comfortable and beautifully fitted. Silly, but I loved the lift and that the access pass to your room, the pool, lift and other areas it was required for worked the first time, every time.
Informatech
octobre 2022
The staff were lovely and sweet and helpful. Breakfast was delicious. Great location. Lovely room. Enjoyed the heated pool a lot! All around a wonderful stay.
Aisling
avril 2023
Nice view, lovely modern hotel. Pool and spa area were nice with cocktails delivered poolside. Really comfy beds. Lobby restaurant and bar looked great as well. The room was very well priced as well. Bathroom was very nice also.
Sim
août 2023
Comfort and spacious. Quite location, right about central train station with direct internal access. Staffs are friendly and helpful. Free upgrade to King room.
Wa
juin 2022
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